Trainer 16

2011 ANNOUNCEMENT! (Now 1 August 2014)

Working with APPROVED PSMB TRAINER

  • To Claim HRDF
  • SBL-KHAS Scheme

Trainer 16 - Mr LCS

INTRODUCTION

Mr LCS received his training in the area of staff suggestion schemes and other Japanese productivity schemes from the Japan Productivity Center (JPC) as well as from working alongside Japanese experts attached to the National Productivity Board (NPB). Mr LCS has been a trainer and consultant in the area of Staff Suggestion Scheme (SSS) since 1986.The clients that he has successfully served come from both Malaysia and Singapore.  

Mr LCS was one of the pioneers in promoting and teaching 5S in Singapore. Mr LCS received his training in 5S and other productivity techniques in Japan at the Japan Productivity Center (JPC) in 1985 and 1989. He was also carefully guided and nurtured by Japanese experts attached to the Singapore National Productivity Board (NPB) from 1984 to 1992.

Since 1986, Mr LCS has assisted numerous companies in Singapore and Malaysia in the area of 5S implementation; through both training and consultancy. He has trained many overseas consultants through programmes hosted by Spring Singapore and the Singapore Productivity Association (SPA). 

Staff Suggestion Scheme (SSS)

Staff Suggestion Scheme (SSS) 

Operating a successful Staff Suggestion Scheme (SSS) is not easy!

Many organisations embark on a Staff Suggestion Scheme with the hope of developing what Peter Drucker calls, “a thinking workforce”. But to their disappointment, what they often achieve is more of a complaining workforce. Instead of suggestions that help to solve problems and raise quality and productivity, much of what they receive are feedback which merely point out the problems without offering practical solutions. Rarely do they receive suggestions that are well thought-through and carefully written.

Is your company in such a predicament?

To overcome this problem, the management must do 3 things (at least):

  • Set clear standards of what is meant by a quality suggestion
  • Train all staff in how to spot opportunities for improvement and how to write a quality suggestion.
  • Train managers and supervisors to guide their subordinates in writing suggestions.

In fact, a study mission on Suggestion Schemes in Japan organised by the National Productivity Board (NPB) in 1987 found that training staff in how to make suggestions was a common practice among outstanding organisations like Toyota and Matsushita.

Towards this end, we have specially developed a series training programme entitled Ideas@Work to help you to better manage your staff suggestion scheme. At the same time, you can also engage our consultants to guide you in your efforts.  

SSS Consultancy

If your company is new to the staff suggestion scheme, we can assist you to develop and implement such a system, avoiding the pitfalls that many organisations encounter. First, our consultants will guide your SS Committee to develop the key elements of the scheme such as:

  • the Organisation Structure,
  • Policies & Goals,
  • Promotion Plan,
  • Evaluation Procedure,
  • Award System,
  • Monitoring System and so on.

Then they will provide hands-on guidance in the implementation of the various systems

If your company already has a staff suggestion scheme, but is facing difficulty in sustaining it, we can help you to review the entire scheme, diagnose the problems and then develop and implement corrective measures. Among the organisations which have benefited from our consultants' guidance in setting up and managing an effective staff suggestion scheme are:

  • Tat Seng Paper Containers,
  • Asean Bintulu Fertiliser Sdn Bhd,
  • Pertronas Penapisan Melaka Sdn Bhd,
  • Jurong Shipyard Limited and
  • Shuanglong Engineering Services Pte Ltd. 
  •  

Ideas@work

Ideas@Work is a series of training programmes aimed at all 3 key players whose roles are vital to the success of your suggestion scheme; namely, the SS steering committee, the managers and supervisors, and the staff who make the suggestions.

We have even specially produced a video, entitled Ideas No Enough to enhance the effectiveness of our Ideas@work training. This video features popular local television artistes in an actual company setting.

Programme Title

For Whom

Objectives

Tapping Employee Ideas (TEI)

SS committee members and department SS coordinators

  • Better understand the key factors for success in managing a staff suggestion scheme
  • Able to develop strategies to overcome the problems in managing the staff suggestion scheme

Encouraging Staff Suggestions (ESS)

For line managers and supervisors.

  • Able to perform his role in the effective implementation of the staff suggestion scheme
  • Able to help his staff to come up with more and better quality suggestions

Tools for Effective Suggestions (TES)

All staff who are eligible to participate in the company’s staff suggestion scheme

  • Understand his role in the staff suggestion scheme
  • Able to spot opportunities for suggestions
  • Learn basic idea generation techniques
  • Know how to present ideas in the form of workable suggestions